Kamelot does not offer in-house shipping. Please see our recommended shippers list here: http://www.kamelotauctions.com/shippers/ . All pickups are by appointment only and must be made 24 hours in advance. To book your pickup appointment, please visit the link: https://www.kamelotauctions.com/picking.php . Auction buying is wholesale and not the same as retail store or retail internet buying. There are no returns based on condition. Our auction items are mostly vintage, mostly from estates, and are not in perfect condition. The items are sold ''as is'', and we are acting as agents, not as principals. Accordingly, prospective buyers are entirely responsible for determining the physical condition of lots prior to and as a condition to bidding. Bidders are obligated to determine their level of interest in and value of the items based solely on their own review. To assist prospective bidders in this endeavor, we offer in person open-house preview days prior to the auction, and also provide written condition reports in response to emailed requests submitted to firstname.lastname@example.org, preferably 48 hours prior to the auction. We strive to be fair and forthright with our descriptions and condition reports, however bidders must acknowledge that antique items often show normal signs of use and wear. The absence of condition statements in a lot catalog entry does not mean that the item is in perfect condition or is without defects. Please understand that our duty is to present the items fairly for bidder consideration and that the bidder's duty is to make independent investigation of the condition of items before bidding . Except as stated in the Limited Warranty in Kamelot's Conditions of Sale (http://www.kamelotauction.com/terms.php), all property is sold ''as is'' without any representation or warranty of any kind by Kamelot or the seller.